Question 1

What is GuestHelpAI?

Accepted Answer

GuestHelpAI is an AI-powered digital guest guide platform for vacation rental hosts and hotels. It lets you create a QR-code accessible guide with AI concierge, WhatsApp integration, and local recommendations — available in 5 languages.

Question 2

Do guests need to download an app?

Accepted Answer

No. Guests scan the QR code and access the guide instantly in their browser. No download, no sign-up, no password required.

Question 3

Can I add more than one property?

Accepted Answer

Free plan supports 1 property, Pro up to 5, Enterprise unlimited. Each property gets its own QR code and guest guide.

Question 4

How do I create the content?

Accepted Answer

Paste your listing text and AI auto-fills the guide for you. You can also use ready-made templates or write from scratch.

Question 5

How does the WhatsApp integration work?

Accepted Answer

Via the Meta Business API, AI automatically replies to messages sent to your WhatsApp number. Important requests are flagged and forwarded to you.

Question 6

Is my data safe?

Accepted Answer

Yes. All data is protected with row-level security. Guest-facing pages never expose private information such as WiFi passwords.

Question 7

How is GuestHelpAI different from TouchStay or Hostfully?

Accepted Answer

GuestHelpAI is the only platform that combines a digital guest guide, built-in AI concierge chat, and WhatsApp automation in one tool — starting free. TouchStay and Hostfully focus on static guides without AI chat or WhatsApp integration.

Question 8

What languages does GuestHelpAI support?

Accepted Answer

GuestHelpAI supports 5 languages: English, Turkish, German, Greek, and Arabic. Guest guides automatically display in the guest's browser language.

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