GuestHelpAI is an AI-powered digital guest guide platform for vacation rental hosts and hotels. It lets you create a QR-code accessible guide with AI concierge, WhatsApp integration, and local recommendations — available in 5 languages.

Can I add more than one property?

Yes. Both the 14-day trial and the Pro plan support unlimited properties. Each property gets its own QR code and guest guide.

How does the free trial work?

Signing up gives you every Pro feature for 14 days, with no credit card required. After 14 days you need a Pro subscription at $24.99 per month to keep using the account.

How do I create the content?

Paste your listing text and AI auto-fills the guide for you. You can also use ready-made templates or write from scratch.

How does the WhatsApp integration work?

Via the Meta Business API, AI automatically replies to messages sent to your WhatsApp number. Important requests are flagged and forwarded to you.

Yes. All data is protected with row-level security. Guest-facing pages never expose private information such as WiFi passwords.

How is GuestHelpAI different from TouchStay or Hostfully?

GuestHelpAI combines a digital guest guide, built-in AI concierge chat, and WhatsApp automation in a single tool, starting with a free trial. TouchStay and Hostfully focus on static guides.

What languages does GuestHelpAI support?

GuestHelpAI supports 5 languages: English, Turkish, German, Greek, and Arabic. Guest guides automatically display in the guest's browser language.

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digital guide 5 min readMay 11, 2026

Best Digital Welcome Book Apps for Airbnb Hosts (2026)

An honest comparison of digital welcome book apps for Airbnb hosts — Touch Stay, Hostfully and GuestHelpAI — covering features, languages, AI chat and what each one is actually good at.

A digital welcome book replaces the printed binder on your kitchen counter: wifi password, check-out steps, how the boiler works, where to eat. Guests open it on their phone, usually from a QR code, and stop messaging you the same five questions.

This page compares the tools hosts actually shortlist. A disclosure up front: GuestHelpAI is our own product, so treat our section as a vendor description and the competitor sections as a summary of what they publish. Prices change often — we link to each vendor's pricing page rather than quoting numbers that go stale.

Quick Comparison

	GuestHelpAI	Touch Stay	Hostfully
QR code access, no app install	Yes	Yes	Yes
AI chat that answers guest questions	Yes, built in	AI chatbot available	AI itinerary features
WhatsApp automation	Yes	Via integrations	Via integrations
Works offline	No	Yes	Partial
Upsells / extra services	Service requests	Upsell widget	Upsells and local vouchers
PMS integrations	Limited	Extensive	Extensive
Pricing model	Flat monthly, unlimited properties	Per property, annual tiers	Tiered by listing count
Best for	Hosts who want AI chat and WhatsApp in one tool	Hosts who want a polished, offline-capable guidebook	Property managers already using a PMS

What Actually Matters When Choosing

Does the guest need to install anything? If the answer is yes, most guests will not use it. Look for a plain web link behind a QR code.

What happens when a guest asks a question that is not in the guide? A static guidebook sends them back to messaging you. An AI chat layer answers from your own content instead.

How many languages do you need? If you host international guests, the guide should display in their language without you maintaining five copies by hand.

Does it connect to what you already use? If you run 15 listings through a PMS, integration matters more than any feature on this page. If you host two apartments yourself, it does not matter at all.

Offline access. Rural properties with thin mobile coverage need a guide that still opens without signal. Touch Stay is the strongest option here.

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The Tools

GuestHelpAI

Our own platform, built for hosts who are tired of answering the same questions on WhatsApp at midnight. Guests scan a QR code and reach a guide in their own language; an AI concierge answers follow-up questions from the content you wrote, and WhatsApp messages can be handled automatically.

QR code guide with no download or sign-up for guests
AI concierge that answers from your guide content
WhatsApp and Telegram automation
Digital check-in and service requests
5 languages: English, Turkish, German, Greek, Arabic
Flat monthly price with unlimited properties

Where it is weaker: no offline mode, and fewer PMS integrations than the established players. See our full alternatives comparison for the detail.

Touch Stay

One of the longest-running digital guidebook tools, and the most polished of the three if you care about how the guide looks. Its strengths are offline access for guests without signal, an AI guidebook generator to get started quickly, upsell widgets, and broad PMS integrations. Pricing is per property with annual tiers, which gets cheaper per unit as you add properties — check their pricing page for current numbers.

Best for: hosts who want a beautiful, reliable guidebook and do not need built-in messaging automation.

Hostfully

Hostfully's guidebook is part of a much larger property-management ecosystem. If you already use a PMS or plan to, the guidebook slots into it alongside bookings, smart-lock PIN generation and upsells with local partners. It supports a wide range of languages and offers marketplace features that individual hosts rarely need. Pricing is tiered by listing count — see their pricing page.

Best for: property managers with several listings who want the guidebook to be one module of a bigger system.

Do You Even Need One?

If you rent a single room a few weekends a year, a well-written house manual and a pinned Airbnb message will do the job. A digital welcome book pays for itself once you are answering the same questions weekly, managing more than one property, or hosting guests who do not share your language.

The clearest signal is your own message history. If "what's the wifi?" and "how do I get in?" appear more than once a week, a guide will save you more time than it costs.

Frequently Asked Questions

What is a digital welcome book app?

Software that hosts your property information — wifi, check-in steps, house rules, local recommendations — as a mobile page guests open from a link or QR code, instead of a printed binder.

Do guests need to download an app?

With the tools on this page, no. Guests open a web page. Any tool that requires an app install will see very low guest usage.

Can I build one myself?

Yes. A shared Google Doc or Notion page behind a QR code works and costs nothing. You give up multi-language display, AI answers, analytics and access control — but for one property it is a legitimate starting point.

Which one is best for a host with two apartments?

If you want guest questions answered automatically, a tool with AI chat. If you host in an area with poor signal, one with offline access. For two properties, PMS integration is not worth paying for.