Question 1

What is GuestHelpAI?

Accepted Answer

GuestHelpAI is an AI-powered digital guest guide platform for vacation rental hosts and hotels. It lets you create a QR-code accessible guide with AI concierge, WhatsApp integration, and local recommendations — available in 5 languages.

Question 2

Do guests need to download an app?

Accepted Answer

No. Guests scan the QR code and access the guide instantly in their browser. No download, no sign-up, no password required.

Question 3

Can I add more than one property?

Accepted Answer

Yes. Both the 14-day trial and the Pro plan support unlimited properties. Each property gets its own QR code and guest guide.

Question 4

How does the free trial work?

Accepted Answer

Signing up gives you every Pro feature for 14 days, with no credit card required. After 14 days you need a Pro subscription at $24.99 per month to keep using the account.

Question 5

How do I create the content?

Accepted Answer

Paste your listing text and AI auto-fills the guide for you. You can also use ready-made templates or write from scratch.

Question 6

How does the WhatsApp integration work?

Accepted Answer

Via the Meta Business API, AI automatically replies to messages sent to your WhatsApp number. Important requests are flagged and forwarded to you.

Question 7

Is my data safe?

Accepted Answer

Yes. All data is protected with row-level security. Guest-facing pages never expose private information such as WiFi passwords.

Question 8

How is GuestHelpAI different from TouchStay or Hostfully?

Accepted Answer

GuestHelpAI combines a digital guest guide, built-in AI concierge chat, and WhatsApp automation in a single tool, starting with a free trial. TouchStay and Hostfully focus on static guides.

Question 9

What languages does GuestHelpAI support?

Accepted Answer

GuestHelpAI supports 5 languages: English, Turkish, German, Greek, and Arabic. Guest guides automatically display in the guest's browser language.

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